When a problem is discovered in the MRC, what should you submit?

• A. Incident Report
• B. Change Request
• C. Feedback Report (FBR)
• D. Maintenance Action Request

Answer: (C)

When you find a problem in the MRC, you submit a Feedback Report to capture and communicate the issue to the system owners for review. The feedback channel is specifically used to log user-reported problems, observations, or suggestions so they can be evaluated and prioritized for fixes or improvements. It keeps a record of what’s wrong without prematurely classifying it as an incident, a requested change, or a maintenance task.

The other options are for different situations: an Incident Report is for actual safety or security incidents, a Change Request is for proposing modifications to the system, and a Maintenance Action Request is for tasks to repair or maintain hardware or software. The Feedback Report best matches the need to log and communicate a discovered problem in a way that initiates investigation and resolution.